Privacy Policy

Welcome to Sangaii, a car pooling app. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our app. By using Sangaii, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account Information: When you register, we collect your name, phone number, gender, and other necessary information.
  • Profile Information: Additional details such as your vehicle type (2-wheeler or 4-wheeler), the number of seats available, and your preferred routes.
  • Ride Information: Details about the lifts you create or request, including starting point, destination, route, date, time, and seat availability.
  • Delivery Information: If you opt to accept or create delivery requests, we collect item descriptions, types of goods, photos, and weight of the items.
  • Verification Documents: For users switching to owner mode, we collect citizenship documents, driving license (front and back), and optionally, passport information. For vehicle registration, we collect vehicle category, brand, model, license plate number, color, mileage, and photos for the blue book (3 photos) and insurance.

Location Data

We may collect and use information about your location to provide and improve our services. This includes tracking your starting point and destination for rides and deliveries to enhance the accuracy of our matching process and optimize routes.

Usage Data

  • App Usage: Information about how you use the app, including pages visited, features used, and the time and date of your activity.
  • Device Information: Information about the device you use to access the app, including IP address, device type, operating system, and browser type.

How We Use Your Information

  • Providing Services: To facilitate the creation and booking of lifts, manage waiting lists, and handle delivery requests.
  • Verification: To verify the identity and credentials of users registering as owners and their vehicles.
  • Payment Processing: To manage point transactions through our payment gateway (eSewa and potentially others in the future).
  • Communication: To send you notifications about lift statuses, waiting list updates, and other important information.
  • Personalization: To tailor the app experience based on your preferences and past activity.
  • Improvement: To analyze app usage and improve our services.
  • Safety and Security: To verify user identities and ensure the safety and security of our users.

How We Share Your Information

  • Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Measures include encryption technologies to protect data during transmission, restricting access to personal information to authorized personnel only, and conducting regular security audits to identify and mitigate potential vulnerabilities.

Your Rights

  • Access and Update Information: You can access and update your personal information through your account settings.
  • Deletion of Information: You have the right to request the deletion of your personal information, subject to legal obligations.
  • Opt-out Options: You can opt out of certain communications and data collection practices through your app settings.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: